Account & Data Deletion Request

How to request deletion

1. Email [email protected] from the email address linked to your account.
2. Use the subject line: Account Deletion Request.
3. Include: your full name, school name, role (admin / teacher / student / parent), and the login email or username you want deleted.
4. We will verify the request and process it.

What gets deleted

• Your user login/account credentials
• Profile details tied to your user account (name, email, phone where stored on the account)
• Push notification tokens linked to your account (if any)
• Personal inbox/message records associated with your user account where applicable

What may be retained

• School-controlled academic/operational records (for example attendance, fees, exam marks, or student documents) may be retained by the school as part of institutional records.
• Limited logs or backups may be kept for a short period for security, fraud prevention, and legal compliance, then removed under normal backup rotation.

If you are a student or parent, you may also contact your school administrator, because much of the education data is controlled by the school.

Processing time

We aim to complete verified deletion requests within 30 days. You will receive a confirmation email when the request has been handled.

Related policy

See our Privacy Policy for more information about how EduManage Plus handles personal data.